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© Isabel Corthier/MSF

Community-Led Monitoring

Photo: © Isabel Corthier/MSF

While the notion of health monitoring is not new, community monitoring—where recipients of care themselves monitor the quality of health services—is an evolving field. Communities can fill in gaps, verify national- and/or site-level accounts of health service quality, and ensure that services meet the needs of recipients of care. Communities are entitled to know their rights and to have an active role in ensuring that they are being upheld.

Baptiste, S., Manouan, A., Garcia, P. et al.

Community-led monitoring (CLM) is an evidence-informed mechanism that can support HIV programme managers and service providers to identify and address local challenges in accessibility, acceptability, affordability and quality of prevention and treatment commodities, services and programmes. CLM involves local, community-led organizations of people living with HIV, networks of key populations and other community entities that systematically:

  1. Monitor and report on how services, programmes and policies are implemented and experienced at the level of communities and recipients of care
  2. Compile and analyse the data collected to identify opportunities for improvement
  3. Review evidence with service providers, programme managers and policy makers to jointly develop and implement solutions to identified problems

Since 2022, the IAS Community-Led Monitoring programme has been working with a range of stakeholders to support a better understanding of CLM and more adoption of well-defined and resourced CLM to improve the quality and effectiveness of health programmes, including HIV. 

It does so by:

  • Increasing understanding of CLM methods and outcomes, with access to key materials, to support quality CLM implementation
  • Advocating for a shared global vision in the HIV response on the importance of CLM for HIV and health services more broadly
  • Developing a framework for measuring CLM progress on the road towards outcomes and impact
  • Convening HIV CLM implementers about quality and accountability in health and development programming

The IAS CLM Programme is guided by a Steering Committee and supported by activity-specific working groups.


The IAS CLM programme is guided by a programme Steering Committee. The Steering Committee's work is likewise complemented by workstream-specific technical working groups comprised of SC members and external experts.

With support from:

The IAS promotes the use of non-stigmatizing, people-first language. The translations are all automated in the interest of making our content as widely accessible as possible. Regretfully, they may not always adhere to the people-first language of the original version.